Privacy Policy

Privacy Policy

Introduction

Welcome to https://dent-repair-technologies.autobodyshop-talk.com! We are Dent Repair Technologies, a company dedicated to providing innovative solutions in the automotive industry. We take the privacy and security of your personal information very seriously. This Privacy Policy outlines our commitment to protecting your data and explains how we handle the personal data we collect from our users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in various scenarios:

  1. Using Our Applications and Services: When you sign up as an authorized user, access our apps, or utilize our online services, we collect and process your personal information to facilitate your experience.
  2. Visiting Our Websites: Every time you visit our websites linked to this policy, we may gather data about your browsing behavior, device details, and location (if made public) for analytical purposes and to improve our content.
  3. Communication with Us: We communicate with users through various channels, including email newsletters, SMS/text messages, phone calls, and social media. By opting into these communications, you agree to receive and process the information we share.

Personal Data Collection

We collect a range of personal data from our users, which can be categorized as follows:

  • Account Information: This includes your user name, email address, and password (encrypted) for account creation and login purposes.
  • Payment Information: We process details related to your payment methods, such as credit card numbers, billing addresses, and transaction histories, when you make purchases through our platform.
  • Financial Information: We may collect financial data, including bank account information, for direct deposit or financial transactions.
  • Purchase Information: Details about products or services you buy from us, such as order numbers, purchase dates, quantities, and itemized descriptions.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar technologies may be used to recognize your mobile device, allowing us to enhance our app’s functionality.
  • Location Data: If you choose to share it, we can access and store your location data to provide personalized services.
  • Feedback and Reviews: We encourage user feedback and reviews, which may include personal details if voluntarily provided.
  • Social Media Information: When you interact with our social media accounts, we might collect information from those platforms, such as your public profile data or content you share.
  • Product Information: Details about products you view, search for, or purchase on our site, including product names, categories, and quantities.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party service providers who assist us in delivering services.

Cookies and Similar Technologies

To enhance your experience and provide valuable insights, we use cookies and similar technologies:

  • Strictly Necessary Cookies: These are essential for our website’s basic functionality, allowing users to navigate through pages seamlessly.
  • Preference Cookies: We use these to remember your preferences, such as language settings or theme choices, to provide a personalized experience.
  • Analytics Cookies: Our analytics partners utilize these cookies to track and analyze user behavior on our sites, helping us understand how visitors engage with our content.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your preferences.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and regulations. The periods vary based on the type of data and its purpose:

  • Financial and transaction data is typically retained for a minimum of 7 years due to legal and accounting requirements.
  • Personal information associated with accounts may be kept for as long as necessary to fulfill the purposes for which it was collected or as required by law.
  • Once the retention period expires, we securely delete or anonymize the personal data.

Data Security

We prioritize the protection of your personal data and implement robust security measures:

  • Encrypted Communication: We utilize industry-standard encryption protocols to safeguard data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products do not intentionally target or collect personal information from minors. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take prompt action to rectify it.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you, along with its purpose and recipients.
  • Rectification: If your data is inaccurate or incomplete, you are entitled to ask for corrections.
  • Erasure/Right to be Forgotten: In certain jurisdictions, you have the right to request the deletion of your personal data, except in exceptional cases.
  • Restriction: You may limit our use of your personal data under specific circumstances.
  • Portability: Some regions allow you to obtain your data in a portable format or transfer it to another controller.
  • Objection/Withdrawal of Consent: You can object to processing activities and withdraw consent at any time, except where we have legitimate grounds for continuing the processing.
  • Non-Discrimination: You cannot face adverse decisions solely based on your exercise of data protection rights.

To exercise these rights, please contact our dedicated privacy team using the details provided in the ‘Contact Information’ section below. We will respond to your requests within a reasonable timeframe.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, requests for data removal, or questions regarding our privacy practices, please contact us:

  • Email: [email protected]
  • Postal Address: Dent Repair Technologies, Privacy Team, [Address]

We appreciate your trust in sharing your personal information with us. Your feedback is valuable as we continue to enhance our privacy practices and ensure a secure online environment.